Advice Service - Consent Form
To talk to the Advice Service about your academic, housing and/or signposting needs, please complete this form. It's quick to do, and gives us all of the initial information we need, so we can begin advising you.
The Advice Service is currently working on limited capacity. We endeavour to respond to non-urgent cases within 3 working days.
We apologise for any inconvenience but do thank you for your patience and understanding in the meantime.
First Name
Surname
Preferrred Title
University Email Address
Phone Number
Student Number
Course
Dept/School
Year of Study
Level of Study
Mode of Study
Fee Status
Nationality
Expected Graduation Date (DD/MM/YYYY)
How did you hear about us?
What area do you need advice on?
Do you have a deadline you need to submit information by ? If so please enter it below (DD/MM/YYYY)
Do you give permission for us to share information with other departments, where required?
Do you have any additional needs (diagnosed or undiagnosed) that we should be aware of when considerng your support?
Overview of what you need help/advice on, we will discuss the details with you after receiving the form.
Consent & Confidentiality
Before you complete this booking form, which requires you to submit some personal details, we are legally obliged to tell you how we gather this data, what we will use it for and how we will store it. Please read the information regarding this below then check the box to acknowledge that you understand and consent to us using your data in this way. I understand that
- the SU Advice Service have a legal and legitimate interest to collect and process my personal data in order to provide me with advice and ongoing casework and I consent to this
- the SU Advice Service use my personal data to create a case file regarding my query on a secure case management system that only the staff within the SU Advice Service can access. This will allow the advisers to enter notes about my query and the advice I have been provided.
- my case may be reviewed as part of quality assurance auditing. I also understand that under the Data Processing Legislation, I have the right to access information held about me. I understand that I can do this by submitting a data access request at any time by writing to the Manager at the SU Advice Service, stating exactly what I require.
- I can access the SU Advice Service Consent and Confidentiality statement on their website and that I can also request a copy of the SU Advice Service policies relating to Confidentiality and File Storage from any advisor.
- the SU Advice Service will retain my case details for 24 months after the expected graduation date provided and then they will destroy these without referring back to me.